[SOLVED] Slider and CSS on homepage not displaying correctly unless logged in

Support
#1

Hi all, I updated my site to the latest version of WP and X (I’m using a child theme).

Page works fine if I go to the url directly but not on the homepage.

direct link: http://www.thebridalconsultants.com/tbc-homepage/

homepage: http://www.thebridalconsultants.com/

I’ve restored a backup to another server and url and don’t have this issue.

Anyone know where to start looking?

TIA
Matt

#2

Hi Matt,

Thank you for writing in, seems to be a caching issue. Please purge all the caching plugin & feature your site have, including optimizer and minifier plugins. And clear your browser’s cache too.

Hope it helps,
Cheers!

#3

Thanks @friech

I’ve ended up deleting the site and restoring from backup (restoring over the site didn’t fix the issue).

I have revolution slider back (rather than I jscript error) but the css for the menu isn’t working. The hamburger menu is showing on desktop with the menu text behind the content and not linking. Not sure where to start looking if you have any tips?
thanks
Matt

#4

Hi Matt,

This page (http://www.thebridalconsultants.com/tbc-homepage/) does not exist anymore. Please clarify.

More likely the site is still giving you a cached version of the page rather than the updated version. Can you try appending this to your page URL when you’re checking it.

?nocache=9.9.9

example: http://www.thebridalconsultants.com/weddings-abroad/aboutus/?nocache=9.9.9

If that resolves the issue, then you can confirm its a cache. Look for that cache where its coming from and clear it. Better to deactivate caching while you’re still developing the site. Caching can be a plugins, internal caching (you can confirm this by contacting your host), CDN caching (like CloudFlare).

Though I did checked all your pages in the menu, and they all look fine on my end. I am not seeing the issues you describe above (https://prnt.sc/gqyb4c).

Thanks,

#5

thanks @friech and I’m sorry for the delayed reply.

I ended up creating a new wordpress install and restoring my site to that to get the site back up and running.

I will try updating X again and append the no cache code and let you know if it works.

thanks

#6

Hi @friech,

Thankyou for the ?nocache=9.9.9 code and advice on caching. That has massively helped troubleshooting.

I’d cleared all the plugin and browser caches and my server cache said it cleared automatically after 1min. I manually cleared the server cache and all looks OK now.

thanks again!

#7

Thanks for letting us know!