[Solved] Cornerstone always launching to the "Start Building" page

[dave_hamilton]

When accessing most functions of Cornerstone, we are redirected to the following page:

Clicking “launch” will successfully launch Cornerstone, but will redirect to the page editor for the home page. You then have to manually navigate to the function/page you were attempting to access. This is true when accessing any part of the “X” menu in WordPress except for Validation or Settings, or when clicking “edit with Cornerstone” on an individual page. Investigating links that should direct to a specific part of Cornerstone, it appears that “cs-launch=1” is appended to all links (so the link to edit page ID 12 now becomes /?cs-launch=1&cs_route=content/12 instead of /x/content/12, the link to access “Theme Options” now becomes /?cs-launch=1&cs_route=theme-options where I typically see /x/theme-options, and so on).

I have disabled all plugins except Cornerstone with no change in behavior, and have duplicated this on multiple computers/browsers. The website does not have caching enabled, and permalinks are set to a custom structure of /index.php/%year%/%monthnum%/%day%/%postname%/, but it has been working with that structure previously.

[prakash_s]

Hello @RoamingGeek2,

Thanks for writing us.

It might be the issue of .htacess file permission. I would suggest you set proper file permission. Please have a look at this article.

Changing File Permissions

htaccess

For a quick fix, you can use this permalink setting.
/%year%/%monthnum%/%day%/%postname%/

Hope it helps
Thanks

[dave_hamilton]

Hello @prakash_s,

Thank you for the update. While we are unable to verify the system file permissions at this time and the .htaccess file is correct, your suggestion of dropping the index.php/ from permalinks did correct the issue. I will work to verify file permissions and go from there. Thank you!

[ruenel]

It’s good to know that you got it working.
Don’t hesitate to open another thread if there’s anything else we can help you with.