The social media icons in my footer aren’t displaying on iPad. The relevant function is x_social_global. Everything works fine when I dev test on my desktop at the appropriate media queries and on android. At first I thought it must be a CSS issue, but I I did a test where I echoed some text before and after where x_social_global is called in wp-footer, and the function isn’t outputting anything. Any help would be appreciated. I don’t know if this is an iOS issue. The only iOS device I have to test on is the iPad. The site is http://ensemblep.staging.wpengine.com.
Thanks for writing in.
I have tried your site both in my iphone and Ipad. I could see any problem. This could be because of your browser version. Try to update your browser and don’t forget to clear site and browser cache.
Let us know how it goes.
Thanks.
Hi, Nico. Are you able to see “Connect With Us” and the social media icons on the iPad? Either the 768 or 1024 breakpoint? I ask because I am able to see the social media part of the footer fine on my android mobile, which is at the smaller breakpoint you have a screenshot of above. But I am still not able to see that part of the footer on the iPad at either breakpoint.
Likely isn’t a CSS issue because everything looks fine when I test the breakpoints on a desktop. I don’t have an iOS compatible desktop to test, but I was able to confirm that the function isn’t returning anything on iPad because I echoed some text before and after the social media icon function. The echoed text showed up on the iPad, but not the function output.
Here is a screenshot.
Hi laurenfromseattle,
Could you please let us know your specific iPad model and iOS version? because I’ve rechecked this issue on iPad with iOS 11.3 simulator and that’s what I got: https://imgur.com/csYoIoN
Thanks.
It is iOS 11.3 on an iPad Mini 2 (A1489).
Also I just checked out your Icon demos on my iPad and same thing. I’m not seeing the social media footer. For example:
And as an additional note, we launched this site fairly recently and I did a full testing on the iPad beforehand. I feel like this omission is so obvious that I would have caught it, so that has me thinking it may be the result of the latest iOS update.
I was able to test this on another iOS device today without issue. I did a restore on the iPad 2 I was using and am no longer seeing the issue, so whatever the issue was specific to the test device I was using. Thanks for your support on this!
Glad to hear everything is working now 
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.