Snippet plugin review custom fix

The review in your snippet addon does not allow us to add a rating of 4.3 or 4.1. Could this possible be fixed? Or enter a custom value instead of fixed 1-5? Very much grateful if this could be solved?

Hi @bracas,

Thanks for reaching out.

That’s not currently possible, I also tried changing it and it only causes more issues. I’ll add this as a feature request.

Thanks!

Oh really? :frowning:
Ok that sad I assume it will be many many months until that would be sorted or if. We can not try with a work around for now? :slight_smile:

Hi @bracas,

Yes, there is no workaround as of this moment. I’m not fully familiar with SEO implementation within the plugin core.

Thanks!

Can you speak with someone that knows? So we can solve this. SEO wise you should display the same for users as for e.g googlebot otherwise you´re not following the guidelines for structured data and might receive a markup penalty, which you don’t want. And we do not have full values such as 4-5-3 we display 3.1 or 4.3 on the website for users since it’s calculated by our review team. So we need the value to be available in your plugin. When can we have this sorted. There must be an work around, since if I know you right you will never update this in the plugin.

Hi @bracas,

I searched and I’m not sure if there is a guideline about rating values to be in decimal. Example, https://webmasters.stackexchange.com/questions/91770/what-character-must-be-used-as-decimal-seperator-for-the-ratingvalue-property, it can be integer (solid numbers), decimal with dot, or decimal with comma.

But yes, I added this to our issue tracker and also as a feature request. As they probably know how to, but I can’t promise any timely response or workaround.

Thanks!

No it’s not about that its about showing the same for the user as in the code. We can’t say 4.5 visually on the site and then 4.0 in the structured data. Meaning if we can not change to decimals we have to update this across the site and it wont reflect the real review score since itäs based on many measurements and verticals and areas.

I don’t see how it would be hard to make a hack here and add decimals? I’m not good in php but, developers (if you are don’t know) shouldn’t be that hard to solve. And I’m fairly sure more than me would prefer this. Best would be to add a value to just write whatever you want. But describe the format it should be for the user.

Hi @bracas,

Yes, I understand and it should be like that in your preferred setup.

And yes, I added it to our issue tracker since it’s only our developers are able to edit/add them. And it’s not simple, it’s not just adding custom input. That requires field naming, saving functionality, and implementation, plus a conditional functionality since a custom input field can’t be grouped with existing radio buttons, they aren’t the same since it’s not a YES/NO value.

Example,

`
Review Rating

  • Default : 1, 2, 3, 4, 5
  • Custom :
    `

A drop-down for selection default values or custom. It may seem simple since it’s just adding another input, but it’s not just a few lines of code, nor a single PHP file to be edited, there is UI file, Javascript file, PHP file, and the JSON generator file.

But again, I added this to our issue tracker, please stay tuned.

Thanks!

Could you atleast make .5 values so:
1, 1.5, 2, 2.5 etc?

I understand that but I’m fairly sure this would be beneficial for many users and you should really make it multilingual ready to work with WPML etc.

The issue is we can’t really wait to long. But how about solve some decimals as a semi solution? :slight_smile:

Hi,

I am sorry but we can’t provide a temporary fix. You may wish to consult a developer to assist you with this. X is quite extensible with child themes, so there are plenty of possibilities.

As my colleague have stated we have already forwarded this to our web development team as a feature request. This way it can be taken into consideration for future development. All of these items are discussed with our team internally and prioritized based on the amount of interest a particular feature might receive.

Thanks!

I understand but still a decimal should be fairly easy no?

I understand but me as a customer can never see what is prioritized and not. WHy don’t you start using feedback boards like canny.io or other tools. So it’s transparent and you see much easier what the user base want and vote for. Easy simple best for all parties.

Hi,

Easy or not it still needs to go into our development process.

With regards to feature requests, I will forward your concern to management.

For now you can checkout our News section for Themeco Development Plans, Latest updates and Announcements.

Thanks

Hope for the best then but think this never going to happened :frowning:

Hi @bracas,

We love to help but this is beyond our capability as support, all we could do is add this to our issue tracker. The decimal is easy, but implementing it through code isn’t as there are logic and conditions behind it.

Thanks for understanding.

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