hello,
I am having a problem with the revolution sliders not showing up on mobile on the home page. Also the hamburger menu is not working. This happened suddenly. It was working fine since the site has been up over year ago. The url is https://lbylfilms.net
It works fine on chrome on mobile but not safari on my phone.
Please advise. Thank you
Hey @Jennine,
Thanks for writing in! Pro 3.2.2 is now available in automatic updates! This release contains fixes for several issues including the Menu issues, like you have mentioned above, so be sure to check out the changelog (https://theme.co/changelog/). Please do update to the latest version. After doing the updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
Kindly let us know how it goes.
hello,
i updated to 3.2.2 and cleared the cache several times. there is no change . please advise. thank you
Hey @Jennine,
I checked your site on iPhone Safari and both the slider and mobile menu works.
What is the version of your iOS and Safari?
Also, if you have browser extensions, please deactivate them temporarily.
Thanks.
iphone XR.
version ios 13.3.1
how do i find which safari version it is on my iphone?
i dont have any browser extensions on my phone
here is what they look like on my phone.
thank you
Hello @Jennine,
Can you please clear your iPhone XR’s browser cache or use private browsing mode and test your site again?
I will forward this thread to Christian since he has an iPhone.
Kindly let us know how your tests goes. Thanks.
that worked. thanks!
We are delighted to assist you with this.
Cheers!
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