Slider settings | Above Masthead Issue - Slider appear and disappear repetitively

Support
#1

Hi there, since 2 days and i think since the last Xtheme update, all above masthead sliders are appearing and disappearing quickly like “flashing”. All is up to date,

Thanks for any help,

#2

Hello @sssadmin,

Thanks for writing in! To better assist you with your issue, kindly provide us access to your site so that we can check your settings and investigate further. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Meanwhile, Always remember to clear all caches if you are using WP Rocket, WP SuperCache or W3 Total Cache so that the code from the latest releases and site changes are always in use. This will help you to avoid any potential errors.

And please clear your browser cache too. You may use private browsing mode in testing your site to make sure that you are viewing the latest codes from the updates and not the cached version in your browser.

Regards.

#3

ok just updated above, the issue comes from any browser, mobile, tablet or computer version

#4

Hello @sssadmin,

I have logged in and inspected your slider. It turns out that you only have one slide and it is looping. Once the slide loops back, the slide animation or transition displays a slight delay thus displaying a white space. I have removed the transition and now it works perfectly.

Kindly check your site now.

#5

Thank you it does work for this page yes :slight_smile: i have no idea why rev slider sudendly provoke this, i did not modify anything on the plugin. I hope there is a way to cancel the animation on all sliders instead of doing it one by one on every pages :frowning:

#6

Hey @sssadmin,

We’re glad the solution worked.

We understand that you didn’t update any setting. There could have been changes in Slider Revolution which reset the particular animation setting. Regretfully, you will need to update your sliders manually. There is no way to automatically update all of them.

Thank you for understanding.

#7

No worries, thank you for your help

#9

You’re most welcome, @sssadmin.

#10

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