Slider revolution video wont play on mobile, edge and IE

[marchsixpower]

Hi,

We are using a youtube video url on slider revolution plug in, it looks good on chrome and safari but on the mobile it will not play and has the youtube watermark. It also wont play on IE and edge and some PCs that have firefox.

IE just has the blue background and no video.

Thanks.

[christian]

Hey Ali,

Regretfully, we could not check what the issue is if your site is offline. Please upload it to an online server first and give us the URL so we could check your setup. If you’re site’s in under construction mode, please give us WordPress Admin in a Secure Note

@Themeco1

###Secure Notes

It is very common to need to share sensitive information with our staff such as login or FTP information. In order to keep this private, be sure to use the Secure Note button that you will find at the bottom of each reply.

Thanks.

[marchsixpower]

Hi,

The site is online.

Thanks.

[christian]

The video plays in IE and Edge on my end. Regretfully, we could not fix this on your end. Please try clear your browser’s cache and also check if your have browser extensions. Temporarily deactivate all of them if that is the case.

I missed to say that videos are disabled in mobile out of the box because most browsers require the user’s permission to play the video and that is not possible for background videos. This is why you need to set the poster image so it will show up in place of the video in mobile.

Thanks.