Slider Revolution Purchase Code

Support
#1

After the update - Slider Revolution is now stating that I need a purchase code, however it was included with the X Theme. Why is this showing and in turn not working now on my website?

#2

Hey Samantha,

Your login credentials does not work. I could not replicate this in my test site. If you’re seeing this:

That is normal for bundled plugins. Don’t worry about that because Slider Revolution will work. I’m not sure what you meant by not working. Would you mind providing more details and screenshots?

For the meantime, please try the tips suggested at https://www.themepunch.com/faq/troubleshooting-tips-for-5-0/

Thanks.

#3

It is not working in the masthead on the homepage.

#4

In that case, please provide the correct login credentials so we could test some settings in Slider Revolution.

Thanks.

#5

sure - please see secure note

#6

Hello There,

I have logged in and checked the site. The slider works. The only problem is that there is a cross browser resource sharing issue. The images in your slider does not display because it is coming from another domain https://b80.28c.myftpupload.com/.

Please edit your slider and make sure that your images has been uploaded to the same domain url of your site.

Please let us know how it goes.

#7

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