Slider Revolution Problems

Support
#1

Site: www.pinnacleimagingsystems.com

Slider Revolution home page banner slider.

12 slides, middle 10 are HTML 5 video linked to WP site media library with text to side

each clip is 3 second long, 2 seconds of which is movement with 1 sec freeze on end

can not get the slider to play the clips consecutively. slow to load each, blank screen, long freezes between clips.

driving me nuts on how to get this running tight.

This is a licensed version that I upgrade from the X Pro freebee to get the extra plugins.
Also not working are buttons for repeat of an animation.

page is
http://pinnacleimagingsystems.com/products/32-float-v3/

animation runs, title/logo come in, buttons and repeat icon appear… but repeat icon doesn’t do anything when clicked.

ugh again

#2

Hi There,

I am not exactly sure which part is the 10th slide on your homepage: http://pinnacleimagingsystems.com/
On this one: http://pinnacleimagingsystems.com/products/32-float-v3/ I don’t see a repeat icon.Would you mind giving us a video screencast of the issue so we can be specific on our suggestion. In case we need your credentials, you might want to share it using a secure note. Thank you.

#3

Hi there,

I still can’t find the area that has this issue, no error at all. Perhaps you could provide a screenshot of each issue or a video recording?

Thanks!