Slider Revolution not working with Pro

Support
#1

I asked about this already, but a couple of weeks ago my topic was closed without being resolved (https://theme.co/apex/forum/t/conflict-with-essential-grid-and-slider-revolution/16219). That’s frustrating.

I purchased Pro and I purchased Slider Revolution (separately). Initially, everything was working fine. I installed Essential Grid, and then Slider Revolution stopped working on the backend (still works on the frontend).

I tried deactivating and even uninstalling Essential Grid, but Slider Revolution still isn’t working. I can’t continue developing this site until this gets resolved.

#2

Hey @DoebankDesigns,

We’re sorry that your thread got closed. It must have been a glitch in our system.

I logged in to your site and Slider Revolution is working fine. Please see the Secure Note.

Can clear your browser cache and give us a screen recording so we could see what’s happening on your end? Also, try the troubleshooting tips provided here.

Thanks.

#3

Well, yes…I know it’s working on the front end. Is Slider Revolution not supposed to display on the builder when editing the page? Maybe I was expecting it to because initially it did.

#4

Hi There,

This issue has already been added to our issue tracker.

Please bear with us.

Thank you

#5

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.