Slider revolution not displaying content

[Fluid4]

Hi there I can’t figure out to solve this problem which has been like this for months… I have an error message which I’ve included in a secure note.

Your assistance would be greatly appreciated

[friech]

Hi Rob,

Thank you for writing in, please update your Revolution Slider to the latest compatible version (6.5.4), you can refer to the latest compatible versions here.

Also, please update your Cornerstone to 5.3.3 (latest version)

And if possible, update your PHP to 7.4 (WordPress recommended)

Remember to clear all your caching features (plugin, server-side, CDN, and browser’s cache) after updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Let us know how it goes,
Cheers!

[Fluid4]

Thanks a million sir… all working again… the only thing I’m not sure of is clearing cache for plugin, server-side, CDN* Any pointers on that would be greatly appreciated.

Thanks
Rob

[prakash_s]

Hello Rob,

Glad to know that things are well for you. Please it is always a good practice to purge all the cache of the site and server so that the updated code renders properly over your website and the new feature works properly.

Have a great day!
Thanks

[Fluid4]

Thanks., How would I go about doing that ?

[nabeel]

Hi @Fluid4,

If you’re using CDN then you can follow this link to purge the cache https://developers.cloudflare.com/cache/how-to/purge-cache.

The plugin’s cache can be cleared via plugin’s settings, since you’re using WP-Super-Cache plugin, you can follow these link to clear the cache https://wpshout.com/quick-guides/delete-cache-wp-super-cache/ and https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/

Hope this helps!