Slider revolution crashes page format

Support
#1

Hi, I have used slider revolution in the past with no issues and lately if I try to add an “above masthead” slider the whole page loses the format, including margins, columns etc.

I have installed the latest plugin update and X theme lastest version as well.

Any ideas what it could be?

#2

Hi @rolandstilting,

Thanks for reaching out.

There could be a plugin or custom code that affects your Revolution slider format.

I recommend the following troubleshooting procedures before we investigate the settings.

  1. TESTING FOR THEME RELATED ISSUE
  2. TESTING FOR PLUGIN CONFLICT
  3. THEME UPDATE
  4. CHILD THEME
  5. CSS/JS CUSTOMIZATION
  6. VERSION COMPATIBILITY

Only if none of that helps, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

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Thank you.

#3

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