when i use vimeo api or youtube api, it will display vimeo api could not be loaded, please check and renew ssl certificate and play failed. how can i fix it.
Hello David,
Please check if you are using the latest supported version (by X/Pro) of Rev Slider which is currently version 6.2.2. Using a supported version of the bundled plugins important because the versions are tested by the theme which avoids incompatibility issues.
If you are using a supported version, try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
In case the issue persists, please provide us with the admin access to your site in a Secure Note:
Yes, i use latest theme version and slider rev and I test for a plugin confict, when i deactive all third party plugins , the issues presists.
when i use html video. it can’t display on mobile
Hello David,
Please share site URL and credentials so we can check the issue directly. You may also add vimeo or youtube api key so we can test it too. If you can share a screencast showing the issue, that would be better. Thank you.
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