Slider not appearing in Safari or iPhone

Support
#1

My home page slider is not appearing in Safari or on my iPhone. It does appear on Chrome and Android devices. Any suggestions?


Thank you!

#2

Hello @ccwadsworth,

Thanks for writing to us.

It might be the issue of plugin conflict or cache issue. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing for Plugin Conflict
  2. CSS/JS Customization
  3. Version Compatibility
  4. Disabling Cache

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • FTP Details

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

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