Slider fails to find YouTube video

Support
#1

Hello

I have a slider on my landing page where each slide features a video from my Youtube Channel. It’s been up and working for over a year: www.sininvierno.com
However, today i tried to add a new slide with a new video and I get the “Video not Found” message although the video is live on youtube and I’m doing the exact same thing I did with the others. This is the video https://www.youtube.com/watch?v=C4pChYNd2c0
I’ve read other threads on this issue but none seemed resolved. You told people to just update the theme and plugins but everything has been updated on my end. How can I work around this?

Thank you

#2

Hi There,

Unfortunately, I don’t see the issue on frontend. If in case it isn’t live yet, please do give us credentials so we can check your setup. Please provide the following inside a secure note:

  • Wordpress username
  • Wordpress password
  • Slider with issue and which slide
#3

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