Slider Drag not working on Ipad

[lrgnbrbr]

Hi can you help me ?
Thanks for the Slider Elements but the fonctionnality drag isn’t not working on tablet and ipad…
Can you advise me a solution ?

[tristup]

Hi @lrgnbrbr,

Thanks for reaching out.
I have checked it in my local environment but didn’t find any issue you described here. I would suggest you provide any video that helps us to recognize the problem. I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue **if you have activated it.
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above help, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks