Site won't accept my license key as valid. It is valid

Support
#1

For some reason, my site is showing that the license is not valid. https://www.screencast.com/t/fbqAkLJZhN8

However it IS valid and correctly assigned to the site https://www.screencast.com/t/11ieAJ0eJw6

As you can see, I have a number of sites using the X theme and this is not the first time I’ve run into similar with the license. This piece should be pretty straight forward.

Please let me know what the issue is.

Thanks,
MaryKay

#2

Hey There,

Cornerstone comes as a bundled version with X so X has to be active to be able to use Cornerstone. If you are using X with Cornerstone then only X needs to be validated. Cornerstone gets auto validated there is no need to validate Cornerstone on its own.

#3

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