I have transferred my website to a new domain (midrisewood.co.nz) and updated this within the themeco licence. When I enter the key into the website, it initially says, “Congratulations! Your site is validated. Addons are now unlocked”, but then below it is the message “Your license of Pro is not validated”.
Need help fixing this.
Ok, it’s validated now. It took about an hour between changing it on Themeco and being able to validate it on the website.
Hi @innovatek,
Glad it sorted things out now, that sounds a caching-related issue on your site, please clear all the site caches (plugin, server-side, CDN, and browser’s cache) so that the code from the latest release is always in use. This will help you to avoid any potential errors. While you’re at it, please deactivate this caching feature while we tackle this issue.
Cheers,
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