Site says validated but then after refresh says not validated


Ive created a new staging site. Ive set the staging site up in my account. When I enter the key it says validated, but then when i hit refresh it keep says its not validated. Whats causing this error please?


Hi @wbc,

Thanks for reaching out!

There could be a communication issue with the servers or a plugin conflict with your website. I suggest that you deactivate all your plugins and try to re-validate again your website.

If it doesn’t help, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

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