Site keeps being invalidated

Just about every day now the pro license becomes invalidated and i have to re-enter / revalidate the site. It validates fine, but im not sure what to check to get it to stay validated.

Hey @visageofdawn,

Thanks for reaching out!

We haven’t encountered any problems related to this one and it is hard for us to determine the issue because when I check your website, it is validated properly. You can also check our documentation about the product validation issues.

Hope that helps.

It has become un-validated again. I’ll leave it un-validated so you can look it over.

Hey @visageofdawn,

When I tried to log in to your website, it requires verification. I suggest that you disable the verification functionality while we are checking your website.

Thank you.

My apologies, the grace period expired. i’ve remade your support account.

Hey @visageofdawn,

I went ahead to validate your website and it is now validating successfully. Regarding the issue bout keep being invalidated there could be a conflict with the plugins or a CRON job that make your website invalidated. Please let us know if the issue still occurs in the future so that we can report it to our development team for further assistance.

Thank you.

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