Site Issues

Hi Support,

I seem to have issues with a site, where i cant access the page design via cornerstone, and i also cant use the dropdowns in menu on the front end of the site. Can you advise please, i am happy to send the logins but is there still a private message button on here to send private information?

The site is at http://www.john-hutson-school-of-dancing.co.uk/

Kind Regards

Mario

Mario,

Did this get solved? I am having the same issue and was curious how you fixed it.

Hi @mariogarcia1

Your menu does not look slugish, which browser and device you are using while experiencing the issue?

Also regarding your Cornerstone not being able to edit the pages, did you change your content using WordPress Classic Editor? Did you perform a migration? What plugins have you installed lately?

@massivenetworks , Since we did not finish with Mario, please open a new thread.

Thank you

Hi Joao,

Many thanks for getting back to me.

The site hasn’t been edited in wordpress editor, but it was migrated 3 - 4 months ago.

I have gone through the Plugins and i am getting an issue with two, one was a Godaddy plugin from their manage wordpress hosting, which was for clearing the cache, i removed this with the help of godaddy, and before that was removed the menu wouldn’t extend at all. Now it extends but as you say it is a bit sluggish even though the site is through a Cloudflare CDN.

The other that gives issues is Autoptimize, when i turn this off it effects the page layout quite substantially. So i have left this switched on.

These plugins have been installed for sometime, i would say since i created the site, but it seems lately this issue has occurred.
Can you suggest anything to help? I would go through the back ups but i dont know when this issue started and there are several changes that i have made to the site in the last few months and i dont want to lose them.

Strangely enough if i create a new page it allows me to use cornerstone as normal, but with some of the old pages it wont open in cornerstone.

Perhaps re installing cornerstone or x theme, do you think that would help?

Kind Regards

Mario

HI There,

Were you able to edit the pages after the migration at any point?

This usually happens if the migration is not properly done.

We reccomend using ALL IN ONE MIGRATION for the migration as it does not break serialized data of Cornerstone.

The sluggish menu I reckon is related to Autooptmize.

Let us know your toughts.

Thanks

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