Site form not processing on mobile

[paullalley]

Hi,

I’m having issues with processing a form when viewing it on mobile. I need help troubleshooting.
Please visit: https://rimrubber.com on mobile for testing

Paul

[paullalley]

Here is a photo of the widget on the page:

[ruenel]

Hello @paullalley,

Thanks for writing in! Kindly check your custom JS code for your form. We are not sure which plugin you are using. It could be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

• Testing for Plugin Conflict
• Child Theme
• CSS/JS Customization

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: How The Forum Works

Best Regards.