Site disappears when I try to change anything

Anytime I try to update anything (content, plugins etc) the site goes blank and I need to restore a backup… Site is now down and I need to know whats happening… When I inspect it looks like nothing is being loaded? Is there an known issue?

Hi There,

A Blank screen usually means PHP error, this could be caused by a plugin conflict.

Please try turning off all third party plugins and performing the update.

If the issue persists, Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
  • FTP credentials

All the best!

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