Site crashed

Support
#1

my site crashed… getting this error.

Fatal error : Cannot declare class Cornerstone_Header, because the name is already in use in /var/www/wp-content/themes/pro/cornerstone/includes/classes/regions/class-header.php on line 3

There has been a critical error on this website.

what do i do? the site is cjsfireisland.com

#2

Hello, @fatcatgraphics,

Thanks for writing to us.

It seems that there might be an issue of plugin conflict. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • FTP Details

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

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