Site broken after cornerstone update

[tspweb]

Hi, my site with X theme was working fine until i updated Cornerstone. Now, it doesnt recognize the theme validation, the background images slider for my home page is gone and when i access the theme options, i see nothing. Im using the X 8.3.3 version with Cornerstone 6.1.4 and Wordpress 5.8.2 , what can i do?

[tristup]

Hi Camila,

Thanks for reaching out.
It seems that you have updated the Cornerstone to its latest version 6.1.4 whereas the X theme is still in the older version 8.3.3. The issue you are having might be due to the incompatibility between X and Cornerstone versions. I would suggest you follow the below steps while updating the X theme and the Cornerstone.

1. Delete the existing Cornerstone
2. Update the X theme to the latest version on automatic updates
3. After the X theme is updated, use the link in the dashboard to automatically install the Cornerstone. It will be at the latest version

Please clear all type cache including the Style Cache from Cornerstone > Settings > System > Clear Style Cache and check in the incognito/private mode of the browser.

Hope it helps.
Thanks

[tspweb]

Thanks! that did the trick!

[marc_a]

Hi Camila,

You’re welcome! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.