All of a sudden, my website is blocking people from saving images to Pinterest. In Firefox, I get the error, “Sorry! This site doesn’t allow you to save Pins.” Chrome has a similar message. I’ve scoured the web and can’t find a solution. I’ve cleared my site cache, my browser caches (Firefox and Chrome), called my host, who said to ask you. I browsed through the .htaccess file, but didn’t see anything related to Pinterest. I tried installing a plugin to enable pinning, but that didn’t work. I’m stuck. Do you have any ideas?
Hi @bethw789,
Thanks for writing in!
Can you please check for plugin conflict? You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Also please try changing the theme to a default WordPress theme and check if the issue with our theme also you can change to parent theme if you are using child theme.
If you could please try the above and if you still have the issue we’d be more than happy to assist.
Thanks
As per your suggestion, I methodically started testing plugins, clearing caches in between, and found the culprit was IThemes Security. I deactivated it, cleared my caches, and was able to pin. I reactivated it, cleared my caches, and am still able to pin. Does this make any kind of sense to you? I’m just happy that it’s working now.
Thank you!
Glad to hear it’s sorted, Beth.
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