Hi guys
Wondering if you can help me resolve this riddle. A site we built 3 years ago and maintain is added to by my client with 4 posts, they have done this regularly. The site is up-to-date with all plugins, themes and Wordpress 5.4 with Good Site Health. In cornerstone, the posts appear complete. They are unable to see the posts on IE PC desktop or Safari Mobile. They contacted us to gain an understanding of the issue. Our check revealed Safari Chrome MAC desktop all new posts visible, Firefox MAC desktop not visible, safari Mobile not visible.
Howdy, @philysgdy!
Thanks for writing in and we’re sorry to hear that you seem to be experiencing an issue here, we’ll certainly be happy to take a closer look. 
If you wouldn’t mind, could you please provide a little more context for where specifically on the site you’re noting this issue? Is it on the homepage, and if so, a specific section on the homepage? Or is it on an index in another part of the site. I checked the homepage and a couple index pages as well across Chrome, Safari, and Firefox on MacOS as you mentioned, as well as Safari on iOS and did not notice anything that seemed off. However, I realize I could likely be looking in the wrong spot as there is quite a lot of content on the site. Once we have a little more context to a very focused area on the site where you’re experiencing the issue, we’ll certainly be happy to take a deeper look into things.
Thanks!
Hi Kory
Here is a couple of screen grabs which will identify the problem
Firefox (not logged in): notice the posts these are not the latest
Chrome (not logged in: same as Firefox
Chrome (logged in): showing latest posts
There is a relationship between viewing site, I’m not sure if there is a condition set somewhere to account for this. What seems to be happening is related to Essential Grid on the home page. It seems to show 2 states:
- not a user it is not showing posts published after March 23.
- a user shows all posts.
I set up a test page I’ve tested the grid plugin with the same set of source parameters and it all worked fine.
Hi @philysgdy,
Thank you for the clarification, as I suspected, a caching seems to be involved on this issue. When we are a login user all posts appear on the grid, yes?
So the issue was on the logout user. All these screenshots are taken as a logout user.
Chrome
Firefox
But take a look when I added a random parameter (`?nocache=1`) on the URL to trick the caching. All posts shows up even as a logout user.
Firefox
Chrome
Please clear all your caching features (plugin, server-side, CDN, and browser’s cache), sometimes just deactiviting a caching feature is not enough, you need to Clear it to purge the cache.
Let us know how it goes,
Cheers!
Hi guys
Yes I went back checked the CDN and found that wasn’t linked through w3TC so I went about linking that up with CDN enabler and purging all paths, then reactivated w3TC disabled all CDN linking, purged caches locally. Got the result we were looking for. Thanks for your help on this.
Glad it’s working now and you’re most welcome!
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