Sit not validating after changing domain

[whitmont_hmssny]

Hi,

I’ve updated the domain for the License, and it says “Congratulations” but then it still says it’s not validated.

domain was: hmssny.org
new domain: homeopathy-ny.org

[ruenel]

Hello There,

Thanks for writing in! It seems that you are having some location issues. Please check this out:

• https://theme.co/docs/problems-with-product-validation#location-issues

Please log in to your Themeco account and make sure that you have assigned the URL that you have in Settings > General > Site URL to your license code.

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​
To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

[whitmont_hmssny]

Thanks, the problem is resolved.

1. Could be just needed more time with the new domain to settle.
2. I updated the site URL in my account. It was http: instead of https:.

I’m all set, thanks!

[ruenel]

You are most welcome @whitmont_hmssny.