Since Updating on both themes Pro on www.cavitywallinsulationclaims.org & X theme on www.missoldpension.org.uk i cant edit the pages on either it just has a black circle going round.
Thanks
Sam
Since Updating on both themes Pro on www.cavitywallinsulationclaims.org & X theme on www.missoldpension.org.uk i cant edit the pages on either it just has a black circle going round.
Thanks
Sam
Hello Sam,
Thanks for asking.
Please do the following general solutions because it needs to be done by you.
Please make sure that you are running PHP 7 or later on the server as running old version of PHP can have potential issues. You can refer following document for server requirement https://wordpress.org/about/requirements/1
Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.
If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Remove custom CSS, Javascript and templates.
Reset your htaccess file by renaming it to .htaccess-bak
. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
If nothing helps, please give us WP Admin and FTP access in a Secure Note.
Thanks.
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