I upgraded cornerstone to 3.3.4 today and now I am not able to edit anything. When I select edit with cornerstone it opens the page, but the cornerstone logo just sits there. I then updated my X theme to 6.3.4. Still the same issue. I seen where the suggestion was made to try the new 3.3.5 cornerstone, so I updated to that version, but no change. I have attached a screen shot of cornerstone not opening and the java errors.
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Hi Warren,
You might have done this but kindly double check that you have X and Cornerstone updated to the latest versions which are X 6.3.5 and Cornerstone 3.3.5. In case one of them is not updated to the latest version, it might cause some compatibility issues.
If you already got them updated and you are using some caching plugin, please make sure to full clear your site and browser cache.
In case the issue persists, please provide us with the admin access to your site in a Secure Note:
Hope this helps.
Yes at the latest versions which is X 6.3.5 and Cornerstone 3.3.5. No caching plugin. Issue persists
Hi Warren,
Could you try temporarily deactivating the “Give” Donations plugin? I believe it is what is causing a conflict here. I’m not sure if we’ll be able to fix it, but we’ll do whatever we can to get them to work together again.
Hi again!
I was able to find a solution for this and it will be in the next update. I’ve installed a patched version on your site that allows the builder to load while Give Donations is active. You can safely update to the latest version when it becomes available (most likely later today).
Yes it looks like the patch worked. Thank You. I will install the update when available.
Ok great! Thanks for confirming.
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