Sidebars went haywire

[nezzazvoni]

Hi,

we have problem on our Theme X based web. The sidebars on the whole page moved from the side of the page (right side) to the bottom below the actual content, so the photos are now very big. We are not able to find out how or when exactly did this happen, and we are also stuck on solution - we tried literally everything we know.

Can you please help us get back the sidebars to the original location?

Problem is demonstrated here: https://www.nezzazvoni.sk/skolenia/plna-skola/

PS: the web is built on WP Bakery builder.

[friech]

Hi @nezzazvoni,

Thank you for writing in, I saw that you have an empty _landmark-header.php file on your child theme (framework/views/renew/_landmark-header.php) would you mind removing that and see if that resolves the issue?

If not, please do testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Remember to clear all your caching features/plugins.

Let us know how it goes,
Cheers!

[nezzazvoni]

Hi,

the _landmark-header.php indeed seemed to be empty, but was not - when I downloaded the file via FTP it was full of code, but nothing showed up in the Wordpress built-in editor - I don’t know why. I copy-pasted the content of the file to the WP editor so it is now as it should be, I also tried to remove the file entirely, remove it, but nothing changed.

I also tried to disable all plugins, then only third-party plugins, but the issue still persists - the sidebars are still under the content even if all plugins are disabled (and the site completely unusable because of the WP Bakery code).

Any other ideas?

[nezzazvoni]

I am not even able to turn off the sidebars or prevent them to be displayed anyhow…

I believe the problem is somewhere here…

Edit: the sidebar was disabled after switching the page to fullwidth mode (so we can use the website), but the issue is not resolved yet

[friech]

Hi @nezzazvoni,

In that case, please clone the site to staging environment so we can do further troubleshooting.

In the meantime please add this to Theme Options > CSS to temporarily resolve the issue.

@media (min-width: 768px) {
	.x-main {
    	width: 68.79803%;
	}
	.x-sidebar {
	    width: 24.79803%;
	}
}

Thanks,

[nezzazvoni]

It works, thanks a lot!

[lely]

You’re always welcome!

Cheers.