Shortcode content is not loading

Support
#1

I have a weird one for you. I am using the WP Download Manager plugin and I created a page without using Pro as an editor. The shortcode and Plug-In function properly. (http://edf.gdctest.com/wpdm-test/) When I add the shortcode to the page I want it on in Pro, it no longer functions properly. (http://edf.gdctest.com/reports-data/) I am using the exact same shortcode on both pages. There are no errors in the console. I can also get it to work if I use the shortcode in the WordPress editor but then I can’t easily update the Pro content on that page without it reverting back.

#2

Hello Chad,

Thanks for writing in! The WP Download Manager shortcode requires JS resources that needs to be loaded in the page. This is why it is not working in Pro Editor because the plugin could not detect if the WPDM shortcode exist on the page or not.

I would recommend that you use Classic Text element and insert the WPDM shortcode.

We would love to know if this has worked for you. Thank you.

#3

That worked like a charm! Thank you so much!!!

#4

We are delighted to assist you with this.

Cheers!

#5

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.