Short code not working for me

[bteague28]

Can you tell me why this is not working?

<!–– BEGIN Pro tip -->

[content_band class=“center-text” no_margin=“true” inner_container=“true” border=“vertical” bg_color="#fff"]
[container]
[column type=“whole” last=“true” fade=“true” fade_animation=“in”]
[gap size=“5%”]

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[gap size="5%"] [/column] [/container] [/content_band]

<!–– END Pro tip -->

Thanks!

[Prasant]

Hello @bteague28,

Thanks for writing in!

Please make sure that you have installed and activated Visual Composer plugin. I tried looking at the URL in your licence page, and the production website is giving me 502 gateway error and on staging website I don’t see Visual Composer installed. I have tested the shortcode in my local setup and it’s working fine. Here’s a screenshot.

Thanks.

[bteague28]

It’s working on other pages on the website. It’s just not working on the home page. I removed it for now.

[rad]

Hi @bteague28,

I see, in that case, please reach us again once you added it again and provide the URL where we can check it.

Thanks!