Shop page and content exists but not showing on front end/ Intergrity Stack

Hi, Guys!

This is really weird, but the content on my shop page is there visibly on the backend but not showing on the front end. I noticed the change after deactivating woo commerce plugin because I’m not sure whether I’ll use it or not. please help. My website is https://www.shopatkei.com/ :cold_sweat:

Hello There,

Thanks for the very detailed post information. This issue could be because of caching in your server. Could you please clear your site cache or disable the supercacher in your hosting panel? The SuperCacher is developed by SiteGround exclusively for their customers. It increases the number of hits a site can handle and boosts the website loading speed. The SuperCacher includes 4 different caching options for maximum optimization of your websites. You can access the tool by clicking on the SuperCacher icon in your cPanel.

For more information about this, please check it out here: https://www.siteground.com/tutorials/supercacher/supercacher_intro.htm

Hope this helps.

Hi, Ruenel!

I cleared the website and browser cache and temporarily deactivated supercacher until this issue is resolved. However, I’m not sure why super cacher would be the problem when I am using your theme and supercacher on my other website and don’t have this issue. It is only the shop page. The only that is on it is written content, rev sliders, and envira galleries. In addition, I do not have another caching plugin installed on the website at the moment. It isn’t live yet. Can you please log in and check things out, please? Here is a screenshot of how the page should look.

Hi,

Upon checking, it looks like that the cache was not fully cleared yet.

I tried to copy the page and it is showing fine on the front end without issue.

https://www.shopatkei.com/shop-1/

Please contact your host and let them clear cache on the server level and see if that fixes the issue.

Thanks

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.