Session expired - Cornerstone Builder

Support
#1

Hi,

When trying to open cornerstone builder I get an HTML version of the builder and at the very top I get his message:

" Session expired

Please log in again. The login page will open in a new tab. After logging in you can close it and return to this page. "

after logging back in it does the same exact thing…

M WordPress and all plugins are up-to-date.

Can you help me gain access to the builder again?

Thank you,

#2

Hello Phillip,

Thanks for writing in! To resolve your issue, please go to Settings > General and make sure that the Site URL and the WordPress Address URL is the same as the WordPress dashboard URL.

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Best Regards.

1 Like
#3

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