Serious issues after update

[jakejauhari]

Hello,

I’ve have a couple of site running the X Theme.
I have updated everything except WPBakery Page Builder.
I get the following error: An error occurred while updating WPBakery Page Builder: Update package not available.

After the latest update all my padding seems to have gone missing.
Here is one example https://bluewaterbuilders.com.au/

Now if I open a page rows are present but all of the content is missing.

Screen Shot 2019-03-05 at 3.45.06 pm

I have another site which this happened to as well. To fix I reverted to the backed up version of the theme.

I can’t update to the latest version unfortunately - any suggestions?

Cheers,
Jake

[jade]

Hi Jake,

After updating WPBakery, go to WPBakery Page Builder Settings > General and make sure “Legacy X Integration” is enabled. A common request we get is to not overwrite parts of the WPBakery Page Builder. We are committed to keep supporting sites from the early days of X where Visual Composer was our page builder but we’ve consolidated all that integration code under one setting. It used to be enabled by default, but you will now need to opt-in to use it.

Hope this helps.

[jakejauhari]

Hi Jade,
Thanks for the info, I’ll give it a go today. Will let you know how it goes.
Thanks again,
Jake

[ruenel]

You are always welcome.
We will be here standing by if you need anything.