Section Background Video won't run after update

[suzanneeassom]

I updated to the latest versions of Cornerstone and X. Now, my background video on autoplay and loop will not display at all. No video will display regardless of the source (outside: like vimeo, or inside souce: like media library). The element it sits in doesn’t seem to matter either. so, Video, Classic Video, etc. will not solve the problem.

Am I missing something obvious. Or am I waiting for a fix/update?

Please advise! Help?

[ruenel]

Hello Suzanne,

Thanks for writing in! Can you please confirm that you are using the latest version of the X theme and Cornerstone plugin? Our latest versions are:

• X theme 9.0.4
• Cornerstone 6.0.4
• WordPress 5.7
• PHP 7.4

This latest release contains fixes for several issues so be sure to check out the changelog:

• https://theme.co/docs/changelog/x-9
• https://theme.co/docs/changelog/cornerstone-6

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

We would love to check your site if you can give us access to it. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​

To know how to create a secure note, please check this out: How The Forum Works

Please let us know how it goes.