Hello,
All of a sudden the full screen background video on my side has stopped working. The video url hasnt changed and the video still plays in the media centre so I’m not sure what’s going on.
Thanks.
Hello Ben,
You might need to have the PHP memory limit of your site increased.
To do this, please edit your wp-config.php file and insert these lines:
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
You can add it before the line
/*That's all, stop editing! Happy Blogging. */
In case the issue persists, please try to get in touch with your hosting provider and confirm to them that your PHP memory limit is increased.
If the issue persists, you could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
If you are still having an issue, please provide us with the admin details of your site in a Secure Note so that we can check this further.
Thank you!
You’re most welcome, Ben.
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