Secondary scroll bar

Hi,

We are having a problem with a secondary scroll bar briefly appearing on our website. I read the previous threads and made sure that no elements are taller than the bar they are in but I can’t seem to get rid off it no matter what I do.

Would you mind taking a look? I added the site and login info in a secure note

Hello @Sandberg,

Thanks for writing to us.

I checked your site it seems that it might be the issue cache I went ahead and purge all the cache for the WP-Rocket plugin. I would suggest you please clear your browser cache and then check it again. if the issue still persists please let us know which browser you are using and its version. I have used Google Chrome Version 103.0.5060.66 to test the site.

Thanks

Hi again,

I cleared the cache and the problem persists. It only shows for a split second when you enter a new page or referesh the current one causing the content to move around.

Hello Pontus,

I am another staff checking in and I cannot replicate the issue. When I load the page, this is what I am seeing:

Please clear your browser cache or use private browsing mode and test your site again.

Hi,

Interesting. What browser are you using? I am checking in Google Chrome.

I just checked on another computer and the problem is present there as well (also using Chrome).

I should also mention I am on pc perhpas, not sure if Chrome differs between Mac and pc.

Hi Pontus,

I have checked your website and found the double scrollbar is coming at the first time loading. I further investigated and found that the Navigation Dropdown in the Header is the reason behind your issue. I went ahead and hide the Navigation Dropdown using the Hide During Breakpoints for the same breakpoints the parent container is hidden, and now the problem is resolved.

Thanks

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.