Secondary scroll bar

[Sandberg]

Hi,

We are having a problem with a secondary scroll bar briefly appearing on our website. I read the previous threads and made sure that no elements are taller than the bar they are in but I can’t seem to get rid off it no matter what I do.

Would you mind taking a look? I added the site and login info in a secure note

[prakash_s]

Hello @Sandberg,

Thanks for writing to us.

I checked your site it seems that it might be the issue cache I went ahead and purge all the cache for the WP-Rocket plugin. I would suggest you please clear your browser cache and then check it again. if the issue still persists please let us know which browser you are using and its version. I have used Google Chrome Version 103.0.5060.66 to test the site.

Thanks

[Sandberg]

Hi again,

I cleared the cache and the problem persists. It only shows for a split second when you enter a new page or referesh the current one causing the content to move around.

[ruenel]

Hello Pontus,

I am another staff checking in and I cannot replicate the issue. When I load the page, this is what I am seeing:

El Economista

Please clear your browser cache or use private browsing mode and test your site again.

[Sandberg]

Hi,

Interesting. What browser are you using? I am checking in Google Chrome.

I just checked on another computer and the problem is present there as well (also using Chrome).

[Sandberg]

I should also mention I am on pc perhpas, not sure if Chrome differs between Mac and pc.

[tristup]

Hi Pontus,

I have checked your website and found the double scrollbar is coming at the first time loading. I further investigated and found that the Navigation Dropdown in the Header is the reason behind your issue. I went ahead and hide the Navigation Dropdown using the Hide During Breakpoints for the same breakpoints the parent container is hidden, and now the problem is resolved.

Thanks