Scrolling Randomly Gets Stuck

Support
#1

Howdy,

A number of my pages are experiencing a stuck scroll intermittently. Any idea what’s up?

Example pages:
• https://jaredbeasley.net/about/
• https://jaredbeasley.net/rates/

Thanks in advance,

Jared

#2

Hello Jared,

Thanks for writing in! We cannot replicate the issue in our local test server. Can you please send us a video screencast so that we will have an idea of what is going or how can we replicate the issue?

Best Regards.

#3

Sure thing. Here you go: https://jaredbeasley.net/wp-content/uploads/2022/01/Screen-Recording-2022-01-28-at-10.21.11-AM.mov

#4

Hi Jared,

The scrolling issue occurs due to the second scrollbar appearing on your website. Please remember that the double scrollbar appears only if some of the element is taller or similar in height to its container. I would suggest you check by deleting the section of the specific pages one by one till the issue is fixed, and the last one you have deleted before the fix is the actual issue.

Hope it helps.
Thanks

#5

Roger that. Got it figured now. Thanks!

#6

Hi Jared,

Glad that we are able to help you.

Thanks

#7

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