Scrolling not fine anymore after Update to X 7.2.3

Support
#1

After a Update to X 7.2.3/ Cornerstone Version 4.2.3
the scrolling and moving to anchors is not fluid anymore under OSX 10.13.6 / Safari Version 13.1 (13609.1.20.111.8):
please check:

Thank You for your help!

#2

Hello @Boni,

Thanks for writing in! This could just be a caching issue or a plugin conflict. Please clear your plugin caches and regenerate the minified CSS and JS files. Or this could be caused by a 3rd party plugin. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Please do basic troubleshooting this most common issues in a site. Kindly check this out:

Before testing your site in Safari, you must clear the browser cache too or use private browser mode.

#3

Hi Ruenel
checked everything above (on local copy) - its not a cache or plugin conflict! Maybe you got another tip?

got 2 messages (Browser DeveloperTools) (see attachment)

All the Best

Boni

Bildschirmfoto 2020-05-15 um 10.15.27

#4

Hello Boni,

I do not have the latest MacOS. This is what I am seeing when I view your site in Safari.

I noticed that you have installed Autoptimize plugin. Can you please clear the cache of this plugin and regenerate the minified JS/CSS files? By the way, those files with error 404s can be ignored. They are Source Maps. It appears when you open your browser developer tools and the source map is there to help with debugging. It can be turned off in some browser’s developer tools but I guess, not possible in Safari browser. It will always display in Safari’s developer tool’s console.

You’ll need the source map if you’ll debug a site, but you can’t do that on our theme and builder. Should be done by our developers only, plus they tend to be permanent in its current version and shouldn’t be customized.

Hope this helps.

#5

Cool, thank you for your help, Good to know its working in Safari under a actual MacOS.

#6

You’re most welcome,

Cheers!

#7

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.