In this previous post a member posted a link to a fix for this
However, when you go to this link (below) it is a Google doc with a link to download a template. When you click this link you come to two files, as shown in the screen capture attached at the bottom. Clicking either file does nothing, but when you click the browser’s download button only one of the files downloads. The file is unidentifiable and does not open with any applications on my computer. I have no idea what file type this is and do not seem to be able to do anything with it.
Any information you can provide would be helpful.
Provided link to “template”
(https://docs.google.com/document/d/1MxW8Fl0_vBXNkw1n_ThxwKsV8LJ_IyxFFOI6S_f0_5Q/edit?usp=sharing)