Scroll Bottom Anchor no longer working

Support
#1

Hi,

I just updated my revolution slider to version 4.5.8 but now my scroll bottom anchor is no longer working. I have tried this on a couple of browsers and have cleared caches.

Any help gratefully received.

Regards,

Mark

#2

Hey Mark,

Please try the solutions suggested in this article and also try testing for plugins and scripts conflict first. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If both suggestions does not help, please give us WP admin access in a Secure Note.

Thanks.

#3

Hi,

I have tried disabling plugins, clearing cache and checking and it still didn’t work. It was working previously, it seems something has changed with the latest update for it not to work on my site.

I will add my login details on secure note.

Regards,

Mark

#4

Hi Mark,

This is actually a known but that is already added to our issue tracker.

For the meantime, please add this code to the Global JS as a temporary workaround:

/* Temp solution for Scroll bottom  Anchor - please remove this code once issue is fixed  */
jQuery(document).ready(function($) {
   $('.x-slider-scroll-bottom').off('click');
   $('.x-slider-scroll-bottom').click(function(e) {
    e.preventDefault();
   
    var $curContentBand       = $('.x-main');

   $('html, body').animate({
    scrollTop: $curContentBand.offset().top
      }, 850, 'xEaseInOutExpo');
  });
});
/* End of scroll bottom anchor temp solution */

Thank you.

#6

Thanks Jade that has sorted it :smiley:

#7

On behalf of my colleague, you’re welcome. Cheers! :slight_smile:

#8

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