Script conflicts

Support
#1

Hi there

I created a new cornerstone page from wordpress. Immediately it says there are scripts conflicts…

Please could you check everything is ok?

I have a feeling my function.php file might have caused a problem…I modified this file (in the child theme to add a pinterest metatag…). I also have a fb pixel code in there… Could that be the problem, or is there something wrong with my cornerstone?

Thank you

#2

Hey,

You can remove this custom code added to check if it fixes your problem. Try to disable all of the plugins (except the X plugins) to check if there are any plugin conflict.

#3

ok. I’ll remove the pinterest bit first. Thanks, will let you know.

#4

Let us know how it goes.

#5

Hi John and Jade

Thanks for your reply and thanks for checking in, I appreciate it.

I took out the pinterest metatag from the function.php file and I deactivated all my plugins apart from Cornerstone.

The problem still persists: whenever I go in Wordpress to “make new page” and then select the “edit with cornerstone” tab, I get the message “Hey, it took long to load there might be a scripts conflict”. It looks like this only happens with new pages I try to create, not when opening my existing ones.

What kind of script conflict could this be? I’m a bit puzzled and look forward to hearing from you. Can you help?

Thanks

#6

Hi there,

I’m not sure, but I can check it to see what’s causing it. Would you mind providing your site’s URL then admin and FTP login credentials in a secure note?

Thanks!

#7

Hi Rad thank you so much. I’ve left you a secure note.

#8

Hi there,

It’s due to missing background image set under X > Launch > Options > Layout and Design, I went ahead and removed it.

That message is now gone :slight_smile:

Cheers!

1 Like
#9

Thank you very much Rad! I’ll keep that in mind if it happens in the future.