This is the first time I’ve ever come across this, but when editing a page in Cornerstone, it won’t save anymore. Once I push save, it will look like it’s saving, but then the page never refreshes to show the new changes. It has the bar that goes across the screen at the top that shows it’s progress (at least in safari it has a bar) and then it never reaches the end. I left it for a number of hours the other day just to check and it never finished. Once I refreshed the page, the changes were not made. Any suggestions on how to fix this or what the issue could be?
I think I may have worked it out myself. Thanks!
Hey Jackie,
The issue usually happen when the theme or Cornerstone plugin is out of date. Please make sure that you are up to date to prevent this from happening. After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
And please clear your browser cache too. You may use private browsing mode in testing your site to make sure that you are viewing the latest codes from the updates and not the cached version in your browser.
Regards.
I am having this issue again where cornerstone won’t load at all now. Any suggestions on this?
Hey There,
Unfortunately the login details you’ve provided are not working. Please update them and let us know once done.