Safari issue: broken

Support
#1

Hey guys

I have a feeling it is a cache issue, but am having an issue with all of the images being broken on Safari. I have deactivated some plugins and deleted cache locally. I am getting an API error on Cloudflare. But I cannot figure out how to fix it. Any ideas? I will add secure message with site credentials below.

#2

We too are getting reports of broken images in Safari. But only the most recent image changes we made (since the most recent x-update?).

#3

Hello Chris,

Thanks for reaching us. I have logged in to your site and investigated the issue. It appears that a 3rd party plugin, ShortPixel is causing the issue. I went ahead and temporarily disabled your CloudFlare, ShortPixel, and Hummingbird plugins. The images were now displaying in Safari.

Kindly check your site in safari now.

#4

Hey Ruenel

Thanks for the help. So full disclosure, I am stumped. I have a lot of X Pro sites but this one I cannot figure out. I left off shortpixel and turned on hummingbird and cloudflare. It works most of the time, but still getting some small issues here and there. But my scores are trash on GT Metrix, and I am thinking most is Mapline iframe on the front page and some other javascripts I need to defer. I tried to do it by code and nothing worked. So I put async in and deferred them and it broke the site again. Is there any advice you can give me to speed this up or fix some mistakes?

#5

Hello Chris,

Thanks for the updates. For more troubleshooting and performance tips in your site, I highly recommend that you watch this Youtube videos:

Hope this helps.

#6

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