Safari & Chrome some pages have different header, elements missing

Support
#1

Working on a client website. Everything is working properly on Firefox but not on Chrome or Safari.

This page shows correctly on all browsers: http://k2proweddings.com/wedding-videos/

This page has a completely different header(different logo, no menu), the background image is gone and the menu seems to be running down the background behind the page content: http://k2proweddings.com/reviews-dj/

Also on the reviews page, several Cornerstone elements are missing, again they show up on Firefox, but not on Chrome or Safari.

This is happening on many pages, but not all. These pages are correct (Safari):
http://k2proweddings.com/qa-video-2/ (Cornerstone)
http://k2proweddings.com/reviews-lighting/ (Cornerstone)
http://k2proweddings.com/gallery/ (Cornerstone)

These pages are not working correctly:
http://k2proweddings.com/wedding-blog/ (non-Cornerstone, blog aggregate page)
http://k2proweddings.com/qa-video/ (Cornerstone)
http://k2proweddings.com/profiles-djs/ (Cornerstone)
http://k2proweddings.com/reviews-dj/ (Cornerstone)

Another thing regarding the pages that have incorrect header, the bottom of page (faux footer) is showing a previous version, the footer menu is left aligned, and is breaking to separate lines. Social icons are smaller, with no spacing. Footer is incorrect color, and copyright message shows 2016.

Some newer elements are not showing up…newer reviews, newly posted blogs, etc.

WP: 4.8.2
X: 5.1.1
X-Child: 1.0.0

#2

Hello There,

Thank you for the very detailed post information. This sounds like you are having a caching issue. I have investigated your site and I can see that you are using BlueHost as your hosting provider. It turns out that Blue Host has a built in caching mechanism Endurance Page cache. This caching is what causing why you are not seeing your changes in Cornerstone. Cornerstone changes were saved. It is just that those changes will not be displayed because of the Endurance Page Cache. Please clear your site cache.

You may disable this caching in your dashboard, BlueHost > Performance.

For related thread, you can check it here: https://wordpress.org/support/topic/what-is-wp-contentendurance-page-cache-creating-thousands-of-directories/

#3

That is what I thought too, however there is no indication under Performance that caching is enabled. But, after speaking with Bluehost support for about 20-25 minutes, they finally found that yes, endurance caching was the culprit even though we could find no visible settings anywhere. The only indication was a folder under wp-content called endurance-page-cache which when renamed, broke the cache and all started working again.

Thank you for your assistance!

#4

Hey There,

Thank you for sharing this information. We’re glad we were able to figure out to resolve your issue.
If you need anything else we can help you with, don’t hesitate to open another thread.

Best Regards.