RevSlider AJAX Errors and Cornerstone

[DomAdams]

Hi,

I have moved my website from a subdomain to the root domain.

I have updated all the urls but am now experiencing bugs accross the dashboard, which I think is because of revolution slider.

Whenever I save anything to do with revslider, I’m getting ajax errors.

I have disabled every other plugin, still ajax errors. I have also switched to a stock wp theme, with all plugins disabled and still ajax errors.

Cornerstone is also not displaying page previews, so i think there must be a conflict somewhere

Would anyone be able to give me some help please?

[ruenel]

Hello @DomAdams,

Thanks for writing in! Could you please update to the latest versions?
Our latest versions are:

• X theme 8.1.5
• Cornerstone 5.1.5

This latest release contains fixes for several issues so be sure to check out the changelog:

• https://theme.co/docs/changelog/x-8
• https://theme.co/docs/changelog/cornerstone-5

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

It could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

Testing for Plugin Conflict
Theme Update
Child Theme
CSS/JS Customization
Increasing PHP Memory Limit
Disabling Cache
Disabling CDN

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
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– WP Administrator Role
- Confirmation that we can access and make changes to your site
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Please let us know how it goes.