Revolution slider video not playing

Support
#1

Hi! My hero video (psdmanufacturing.com) only auto-plays on Chrome. Every once in awhile, it will on Safari, but not for the most part. I made it using Revolution Slider and a Youtube video. How do I make sure it always works on Safari in addition to Chrome?

Thanks!

#2

Hello,

You can try to use the video layer instead of the background video, you can see this article to help you: https://www.themepunch.com/revslider-doc/video-layers/ - following it, your video will work normally.

#3

Thanks but it’s still not working. It’s now not autoplaying the video on Safari, but showing the following screen:

The first time it showed a still of the very beginning of the video, and the second time it went to the screenshot above.

Seems to work fine on Chrome.

#4

Hi There,

I have tested your site on Safari and I can confirm that your video is auto playing upon loading the site. Could you please try clearing your browser cache and test this issue again ?

Thanks!

#5

Hi! I got it to work – thanks!

#6

Glad we could help,

Cheers!

#7

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