Revolution slider upload button has disapeared

Support
#1

hello I have built a site www.wingarathoroughbreds.com.au the revolution slider has been working great except now the upload and options have disappeared. The buttons don’t come up anymore I need them to change the background image

#2

I tried uninstalling the plugin, reinstalling, deactivating 3rd party plugins, different browsers – no luck. What I can’t seem to do is change the source background image any longer – the link no longer shows up.

#3

Hi there,

The given URL is incorrect, we tried to click on the link and it redirected us to nowhere. Please kindly get back to us with the correct URL of your website to see the front end of your website.

Beforehand we suggest that you take the steps below: (It is wise to have a backup of your website before doing so)

  • Make sure that the theme is updated to version 5.1.1 and Cornerstone to version 2.0.6
  • Make sure you install the Revolution Slider from extensions section of the theme by going to X > Overview and scrolling down to find Revolution Slider.
  • Add completely new slider using Revolution Slider and add slides to it and see if the button is there or not.
  • Give us a screenshot of the place you expect the button to compare it with our installation.
  • If you have a Child Theme, revert back to the parent theme and see if it fixes the issue.

Thank you.

#4

http://www.wingarathoroughbreds.com.au apparently it is only a problem with the child theme what do I have to update ?

#5

#6

There’s most probably a custom code in your functions.php that causes the issue. Please remove additional functions in your functions.php and also remove custom templates if you have any,

Thanks.

#7

ok ive isolated it to defer parsing is there a way to defer parsing
below is my code
function defer_parsing_of_js ( $url ) {
if ( FALSE === strpos( $url, ‘.js’ ) ) return $url;
if ( strpos( $url, ‘jquery.js’ ) ) return $url;
return "$url’ defer ";
}
add_filter( ‘clean_url’, ‘defer_parsing_of_js’, 11, 1 );

#8

Hi there,

To defer parsing of javascript, you may try the Autoptimize plugin (please check the description or their documentation).